Terms & Conditions

1. Ordering

1.1 Age Restriction - by placing an order you confirm that you are at least 18 years of age. We reserve the right to cancel any orders where we are unsure of this.

1.2 Order Confirmation - you are deemed to have placed an order with us only when payment has been accepted by us. We will send you an order acknowledgement to confirm your order and acceptance of valid payment.

1.3 Minimum purchase - our minimum purchase online is 12 bottles, the minimum purchase does not apply to Perry's merchandise, vouchers and draught ciders.

1.4 We may refuse to accept an order:

a, where goods are not available;
b, where we can not obtain authorisation of your payment;
c, where there is insufficient identification provided; 
d, if there has been a pricing or product description error.

2.0 Delivery

2.1 Please ensure that there will be someone available to sign for the package when it arrives. If out when the package is delivered our couriers will leave their contact details. It will then be your responsibility to re-arrange delivery, or to collect the package from there depot.

2.2 You can select to leave the package in a safe place such as a neighbours house, coal shed etc. Please note - Perry's Cider can not guarantee delivery unless the parcel is signed on delivery by someone living at the stated address and whom is over the age of 18.

2.3 Our UK delivery is within 7 working days by courier from orders being placed.

2.4 Perry's Cider accepts no responsibility for failure to deliver due to circumstances beyond their control.

3.0 Pricing

3.1 All prices are quoted in pounds sterling. We reserve the right to change prices without notice. All prices include V.A.T. at the current rate.

4.0 Returns

4.1 We will provide a full refund or replacement for any ciders, or merchandise damaged in transit subject to confirmation of damage.

4.2 Where a product is deemed faulty we will offer a full refund or replacement at the earliest convenience. We may require faulty products to be returned us. We will arrange this as necessary.

5.0 Cancellations and complaints

5.1 You may cancel your order at anytime up to 14 working days after delivery by email to info@perryscider.co.uk. Should you decide to cancel, all charges will be fully refunded as soon as the goods are returned in merchantable condition.

5.2 The cost of returning goods when returned as not meeting statutory rights the cost will be borne by Perry’s Cider Ltd.

5.3 In the event of a complaint please contact us - email info@perryscider.co.uk or by phone on 01460 55195, giving as much detail as possible. All complaints will be acknowledged within 2 working days and you should expect full resolution within 4 working days.

6.0 Correspondence

Please address all correspondence to the details below

Contact details

Perry's Cider Ltd
The Cider Mills, Dowlish Wake Ilminster,
Somerset, TA19 0NY

Tel - 01460 55195
e. info@perryscider.co.uk

Registration number 08093596
VAT number 319582732

7.0 Reviews comments and content

7.1 Users of the website may post reviews, comments and other content. This right is extended on the condition that the content is not illegal, obscene, abusive, threatening, invasive of privacy, infringing on intellectual rights or likely to cause harm or distress to third parties.

7.2 Content should not include software viruses, political campaigning, commercial solicitation, chain letters or mass mailings or any thing else deemed unsuitable.

7.3 If you post content or submit material, unless indicated otherwise you grant Perry's Cider the rights to use such information as they see fit. We reserve the right to remove or edit content.

8.0 License & Intellectual rights

8.1 All copy right and other intellectual property rights unless stated contained on this website including all graphics, images and copy remains the property of Perry's Cider and licensors. As such cannot be used with out the expressed permission of Perry's Cider.